FAQ — Questions, answered.

You take or upload a photo, and our AI analyses the visible characteristics of your skin — hydration, texture, radiance, pores, tone and more — giving each a score with practical cosmetic suggestions. It takes about 15–20 seconds.

Yes — free accounts get one scan per day with your top three categories. Premium unlocks the full six-category analysis, your complete personalised routine, and unlimited scans.

Skin changes gradually, so daily or every few days is plenty. Regular scans build your progress graphs so you can see trends over time.

GlowAI isn't just a scan — it's the whole picture in one place. Your analysis feeds a personalised routine, you can check and compare products against your own skin profile, and your progress is tracked scan by scan. Most tools do one of these; GlowAI connects them.

GlowAI does not store your photo in its database or persistent file storage. It is securely transmitted to our AI provider, Anthropic, solely to generate your results. Anthropic normally deletes API inputs and outputs from its backend within 30 days, subject to limited policy, legal, or contractual exceptions. See our Privacy Policy for full details.

No — GlowAI is a cosmetic tool only. It analyses appearance and offers cosmetic suggestions. It doesn't diagnose or treat anything. For any skin concern, see a dermatologist or doctor.

Yes — cancel anytime and you won't be billed again. Your access continues to the end of the paid period.

GlowAI is for ages 16 and up.